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Общение: Forum list
Форум: Job
Topic: Job offer in Astana - Customer Service Representative

Author Message
27-08-13 14:13
Our company is specialized in providing customer relationship management excellence and operate a growing number of face-to-face contact centers worldwide.

Position: Customer Service Representative

Reporting to: Customer Service Supervisor

• University or college degree in foreign language or other majors with good command of English; fluent in Kazakh; French and/or German speaking is a plus
• 1-2 related working experience preferred, fresh but fast learning graduate accepted
Skills and abilities:
• Good communication and interpersonal skills
• Self-motivated
• Fast-learner
• Responsible
• Professional
• Strong sense of customer-focus
• Patient
• Detail oriented
• Problem solver
• Capable to work under pressure

• Receive customers in service center, answer customer’s inquires
• Collects required documents from customer, check carefully the documents collected
• Interview applicant and take notes; file the documents in right order
• Attends morning/evening meeting
• Complete daily report
ISO duties:
• Keep customers information confidential
• Respect and apply security procedures (SAT/IRP)
• Follow Clean desk policy

If this challenge excites you and you feel you have what it takes to make it a success, read on and submit your CV today to Ms. Clarisse Morel at clarisse.morel@teleperformance.com with the following reference in object [KZ] Application – Customer Service Representative.

Salary depends on profile and experience.

Start date: Immediately

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